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The Administrative Coordination Team strives daily to meet the processing times outlined in our Service Level Agreement. Our goal is to have a 95% success rate in processing requests on time. As service levels dip, immediate efforts are made to address any issues that might be causing the delays.

Note: The SLAs noted are directed towards ACT's portion of the process only and do not include time spent waiting for approvals, waiting for additional information from customers/vendors, central office processing time, or UCLA processing time. 

To view a specific monthly report within the last 6 months, click on the link below. To view an overview of the past 6 months, click here

Monthly Reports

March 2017

April 2017

May 2017

June 2017

July 2017

August 2017

6 Month Summary Report

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